PT. KARYA PRIMA SUPLINDO - Stockist Oil & Gas Equipment

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Survey

Customer Satisfaction survey 2025

PT. Karya Prima Suplindo is commited to sustain and enhance Customers Satisfaction in regards to our products and services

Thus we sincerely invite you to assist us in filling up the following Customer Satisfaction Survey so that we can continously

improve ourselves so as to serve you better.

We thank you for your valuable time!

Customer Satisfaction Survey

Section A : General Information

SECTION A : GENERAL INFORMATION

1. Communication Channel used for enquiry [Please tick ≥ 1]

Email

Telephone

Facsimile Machine (fax)

Others

Section B : Product

SECTION B : PRODUCT

2. Condition of goods received

Excellent

Good

Satisfactory

Poor

Very Poor

3. Range of Products (E.g. Material & Size)

Excellent

Good

Satisfactory

Poor

Very Poor

Section C : Service

SECTION C : SERVICE

4. Salesperson's

4. Salesperson's

4.1 Acessibility

Excellent

Good

Satisfactory

Poor

Very Poor

4.2 Product Knowledge & Assistance to quries

Excellent

Good

Satisfactory

Poor

Very Poor

4.3 Response time to queries

Excellent

Good

Satisfactory

Poor

Very Poor

4.4 After Sales queries & support

Excellent

Good

Satisfactory

Poor

Very Poor

5. Documentation

5. Documentation

5.1 Accuracy & completeness of documents

Excellent

Good

Satisfactory

Poor

Very Poor

5.2 Timelines in receiving documents

Excellent

Good

Satisfactory

Poor

Very Poor

Section D : Delivery

SECTION D : DELIVERY

6. Delivery lead time

Excellent

Good

Satisfactory

Poor

Very Poor

7. Packing standard of Karya Prima Suplindo's goods

Excellent

Good

Satisfactory

Poor

Very Poor

competitive pricing

SECTION E : COMPETITIVE PRICING

8. Comparison price with other company

Excellent

Good

Satisfactory

Poor

Very Poor

Section F : Overall Performance

SECTION F : OVERALL PERFORMANCE

9. OVERALL PERFORMANCE

Excellent

Good

Satisfactory

Poor

Very Poor

Section G : Feedbacks for improvement

SECTION G : FEEDBACKS FOR IMPROVEMENT

New Field:

Section H : Company Details

SECTION H : COMPANY DETAILS

Name of Company

Email:

Thank you for taking the time to fill out our survey!

We really appreciate your feedback and opinions

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Please try again later.

mps adalah anak perusahaan dari karya prima suplindo

Main Office

JL. Pangeran Jayakarta Komplek 68, Blok C-4 Jakarta Pusat 10730

☎ (+62-21) 639 8000

Back Office

Komplek Griya Inti Sentosa

Ruko Sunter Icon JL.Griya Sejahtera Blok L-1 No.12–14

Jakarta Utara 14350

☎ (+62-21) 2946 0111 / 0222 / 0333

Contact Us

General Inquiry : info@karyaprimasuplindo.co.id

Sales Inquiry : sales@karyaprimasuplindo.co.id

EPC & End Users : project@karyaprimasuplindo.co.id

✆ 0821 5160 3267 / 3268 / 3269

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